I'm responding to the above post rather than sending a personal message in order to tip off others.
Here's what I do. After cutting and pasting text from a Web source or a word processor, I tediously go over the stuff. (Eleven pages will be ball-busting; sorry about that Rob.) Every hyphen must be gone over by typing a replacement from the keyboard. The same is true for apostrophes and many of those characters above the numbers on the keyboard. This is because the characters mentioned have different codes in UBB and I don't know why.