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#17838 - 01/24/06 02:26 PM Alien "recall"
d-elvis Offline
Carpal Tunnel

Registered: 04/26/00
Posts: 3650
Loc: Central PA
What is everyone doing with their affected aliens?

- sending them to CCH?
- taking them to the retailer?
- taking a wait and see attitude?
- nothing?
- none of the above?

BTW, my gold alien, purchased at R&S in 2005 has the dimple
"Marriage Survivor"

#17839 - 01/24/06 02:45 PM Re: Alien "recall" [Re: d-elvis]
dalguard Offline

Registered: 03/22/00
Posts: 1515
Loc: CT
I plan to take mine to R&S. I have more faith in them than in CCH. If CCH goes under without replacing the units, R&S may make the effort to give people a credit or something. At least I can imagine that units returned by vendors will get a priority.

#17840 - 01/24/06 05:38 PM Re: Alien "recall" [Re: d-elvis]
CrackBoy Offline

Registered: 02/06/02
Posts: 2435
Loc: Republic of Davis
I had a grey alien that had a dimple that i got as a wedding present. I took it back to REI and told them there was a recall, though they didn't have any official notice of it. they just did it as a return so i got store credit. so if they ever get new aliens again i can use the credit, if not i can use it on something else. I doubt i would send it to CCH.

Just Call me Mr. Enthusiasm

#17841 - 01/24/06 06:00 PM Re: Alien "recall" [Re: CrackBoy]
GymClimbingPoser Offline

Registered: 03/20/01
Posts: 285
Loc: Logan, UT
Hmmmm, wonder if REI will put it back on sale at their "scratch and dent" clearance.

#17842 - 01/24/06 06:24 PM Re: Alien "recall" [Re: GymClimbingPoser]
Mike Rawdon Offline

Carpal Tunnel

Registered: 11/29/99
Posts: 4276
Loc: Poughkeepsie

Hmmmm, wonder if REI will put it back on sale at their "scratch and dent" clearance.

Just stay away from the "scratch and dimple" items.

#17843 - 01/24/06 06:28 PM Re: Alien "recall" [Re: GymClimbingPoser]
chazman Offline
old hand

Registered: 02/07/02
Posts: 944

Hmmmm, wonder if REI will put it back on sale at their "scratch and dent" clearance.

I have never purchased an Alien but I have purchased climbing gear from REI over the years. I guess that was enough to flag me as a potential purchaser of Aliens and they sent me a recall notice. THAT is smart business! I wonder if CCH is footing the bill for this effort or REI is taking it on themselves?

#17844 - 02/01/06 01:17 AM Re: Alien "recall" [Re: chazman]
learningtolead Offline
old hand

Registered: 04/16/02
Posts: 981
Loc: a wanna be kerhonkson-er
Eastern Mountain Sports sent me a notice about the recall. Even though I had not bought any aliens from them, the notice said they would give a full refund for them. I tried it and they gave me cash for 4 aliens, no questions asked. that was so much better than sending brand new cams into the void that cch seems to be!

Thanks EMS.

#17845 - 02/01/06 01:44 AM Re: Alien "recall" [Re: learningtolead]
irisharehere Offline
Site Supporter

Registered: 12/06/01
Posts: 1658
Loc: Danbury CT
According to a few folks on that other site ( CCH have really gotten their act together as regards replaing the defective cams - people mentioned getting replacements in ~10 days or so.

I didn't spend nine years in Evil Graduate School to be called "Mr Irish", thank you!

#17846 - 03/06/06 08:31 PM Re: Alien "recall" [Re: irisharehere]
greyalien Offline

Registered: 05/06/05
Posts: 86
Loc: Central NJ and Upstate NY
Out of my ~ dozen aliens I only had one with a dimple, the gold alien I got from rock and snow over the summer. I sent it back to cch almost 2 weeks ago and havent gotten one back. Hopefully theyll get new ones back to everyone, since a bunch of "oh no cch lost my cam" talk is probably the last thing they want to hear on the internet (other than a new cam failure). -ws
- Will


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